Advisor
AI-powered product consulting and search that advises your customers personally — like in a store — measurably boosts conversion and revenue, and is fully integrated into your digital customer journey.
In use by leading companies & organizations
Why
Customers find the right product faster and buy more often thanks to personalized consulting.
The Advisor is always available and provides professional support even outside business hours.
All interactions are analyzed so you can optimize your offerings with precision.
The Advisor is the entry point for your customers, so they find what they need right away.
Built for companies with extensive catalogs and diverse product categories.
Your customers find products intuitively through our Advisor, which understands input like a human — no complicated filters, just direct results in a clear carousel.
Results
+30%
higher conversion rate
+35%
revenue increase per user
+20%
customer satisfaction & repeat purchase rate
Features
Let your website visitors find relevant content quickly, precisely, and efficiently — cross-cutting and context-based.
Your customers find products intuitively with the Advisor, which understands input like a human. No complicated lengthy filters, but direct results in a clear carousel.
The Advisor asks targeted questions about preferences and requirements before suggesting, comparing, or recommending products.
Recommendations are dynamically prioritized according to your commercial goals (e.g. margin, inventory turnover).
Answer general questions about product categories, compatibility, or specialist topics directly in chat — just like a real consultation.
Place products side by side, highlight differences, and present them in a clear comparison table. Perfect for addressing your customers' individual needs.
Use existing product streams. Supplement with knowledge from your website, PDFs, CSVs, or other formats.
Automated recommendations for matching or higher-value products increase cart value.
Products can be added to the cart directly from the consultation — for a seamless customer journey.
The Advisor recommends products based on search criteria, delivery status, reviews, environmental factors, and more. For a consultation that truly fits.
The Advisor checks the compatibility of different products on request and provides valuable tips from the expertise of a specialist advisor.
The Advisor can be integrated into your website or shop in just a few minutes — no prior knowledge required.
The Advisor checks the compatibility of different products on request and provides valuable tips from the expertise of a specialist advisor.
Finds all products needed for a specific topic, e.g. "Everything for summer."
Accessible to all users, WCAG-compliant, and seamlessly available in over 101 languages.
Use live tracking of links (what do your users click), queries, results, and AI-based evaluations including clustering to get to know your website visitors better and optimize your content or offering.
Our search is controllable via hotkeys, accessible, globally available, with search term highlighting and no context breaks. Search results/answers are displayed directly in a modal.
Let your customers see how products could look in their environment. Including uploading their own images and describing individual wishes.
Get deep insights into user behavior, track clicks, and continuously optimize your product presentation.
Integrations
Integrate various data sources to make relevant content that isn't on your website available.
Future-proof
GDPR and EU AI Act compliant, EU hosting, cookie-free, WCAG/BFSG/EAA. Compliance is the reason public institutions and educational organizations buy — not a checkbox to fix later.
Communicate with visitors from around the world — automatically, without manual translation.
Accessible interfaces for all users, regardless of limitations. Certified BFSG & WCAG 2.1 AA.
You keep full control over the AI, answer sources, and your data at all times.
Setup without programming or AI knowledge — intuitive, fast, and simple.
Full compliance with European data protection and AI regulations. ISO/IEC 27701-certified EU hosting with full DPA.
Personal support when you need it. Dedicated team accompanies you every step of the way.
Testimonials
Discover how leading companies and organizations transform their website interactions and achieve measurable results with branchly.
Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.
With branchly, we have found a partner that provides us with a chat solution that relieves the entire team, allowing us to continue focusing on our core tasks. Thanks to branchlys technology, the entire knowledge base is built on the content of our website and ensures up-to-date relevance through automated crawling.
With branchly, we have exactly the right team by our side – a team that combines AI expertise and humanity. Since day one, the collaboration has been collegial, constructive, and clearly focused on our goals. Our wishes and suggestions are always heard and implemented promptly. The smart design also makes it easy for an older target group to get started with AI usage.
We are very pleased that we were able to implement the chatbot together with branchly in a very short time. The first days show that it is being very well received.
We have implemented branchly's solutions throughout the Weltbild Group to reduce the workload of our call center in handling our hotlines and emails. According to our own analysis, we were able to save around €25,000 in the first 14 days while simultaneously increasing customer satisfaction.
With branchly, we have found partners we can rely on at any time. The collaboration is not only efficient but also pleasantly straightforward. We especially appreciate how quickly and dedicatedly questions or problems are addressed. Suggestions and requests are taken seriously and actually implemented. This is exactly how we envision a good partnership!
With branchly, we have a great and innovative partner by our side, helping us to further enhance the topic of AI in tourism. The exchange is open, constructive, and always at eye level. Together, we continuously brainstorm new ideas to make the product even better. Sebastian and Markus bring not only expertise but also a lot of passion, so we are very pleased with the collaboration.
Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.
Johannes Ott
Managing Director · Radio Gong 2000 GmbH & Co. KG
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