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+42 million satisfied users

The AI that helps students find answers in seconds.

Automated FAQs for 50+ degree programs, WhatsApp support for students, and AI-powered acquisition for educational institutions. Whether university, college, or continuing-education platform.

The AI that helps students find answers in seconds.

In use by leading companies & organizations

Holy logo
DOGS'n TIGER logo
Borussia Mönchengladbach logo
Datenschutzkanzlei logo
KNOLL Steuerrechts-Institut logo
Radio Gong 96.3 logo
Munich Startup logo
Münchner Gewerbehöfe logo
IKB Innsbrucker Kommunalbetriebe logo
Regensburg Tourismus logo
WangerCoge logo
Nordseebad Varel Dangast logo
Nautica logo
Metropolregion Rhein-Neckar logo
FloraPrima logo
gardasee.de logo
Chivas Regal logo
AMV Tourist logo
huut. SWITZERLAND logo
Bundesnotarkammer logo
TANO Tourismus-Agentur Nordsee logo
Region Stuttgart logo
Holy logo
DOGS'n TIGER logo
Borussia Mönchengladbach logo
Datenschutzkanzlei logo
KNOLL Steuerrechts-Institut logo
Radio Gong 96.3 logo
Munich Startup logo
Münchner Gewerbehöfe logo
IKB Innsbrucker Kommunalbetriebe logo
Regensburg Tourismus logo
WangerCoge logo
Nordseebad Varel Dangast logo
Nautica logo
Metropolregion Rhein-Neckar logo
FloraPrima logo
gardasee.de logo
Chivas Regal logo
AMV Tourist logo
huut. SWITZERLAND logo
Bundesnotarkammer logo
TANO Tourismus-Agentur Nordsee logo
Region Stuttgart logo

Solutions

How branchly helps.

Dynamics & seasonality

From short-term regulation changes to seasonal course enrollment — content stays up to the minute.

FAQ automation

Instantly answer recurring questions about admissions, deadlines, and exams.

Boost UX & conversion

Guide prospective students faster to enrollment and course booking.

Intelligent structure

Flawlessly links complex examination regulations and module handbooks.

101 languages

Support international students and researchers without language barriers.

Integrated WhatsApp support

Students message via WhatsApp — AI replies instantly with verified info.

From first inquiry to enrolled student.

Typical challenges for universities and continuing-education providers that branchly solves.

The challenges

  • 50+ degree programs

    Each with its own exam regulations, contacts, and learning platforms.

  • The same questions over and over

    Every semester, the same questions are asked.

  • Long search for information

    Through nested menus and enormous amounts of data.

The solution

  • Acquisition phase

    Prospects get instant answers to questions about degree programs and application processes, with a conversion focus.

  • Start of studies

    Automated answers to standard questions: enrollment keys, learning platform access, exam registration.

  • During studies

    WhatsApp integration for just-in-time support, right on students' smartphones.

Future-proof

AI without compromise. Simple, secure, limitless.

GDPR and EU AI Act compliant, EU hosting, cookie-free, WCAG/BFSG/EAA. Compliance is the reason public institutions and educational organizations buy — not a checkbox to fix later.

Seamlessly multilingual in 130 languages

Communicate with visitors from around the world — automatically, without manual translation.

130 Languages Chat Demo

Accessible & WCAG-compliant

Accessible interfaces for all users, regardless of limitations. Certified BFSG & WCAG 2.1 AA.

Your AI, your control

You keep full control over the AI, answer sources, and your data at all times.

No prior AI knowledge required

Setup without programming or AI knowledge — intuitive, fast, and simple.

GDPR & EU AI Act compliant

Full compliance with European data protection and AI regulations. ISO/IEC 27701-certified EU hosting with full DPA.

Excellent service

Personal support when you need it. Dedicated team accompanies you every step of the way.

Customer service specialist

Testimonials

Success stories from our customers.

Discover how leading companies and organizations transform their website interactions and achieve measurable results with branchly.

Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.

Johannes Ott, Managing Director · Radio Gong 2000 GmbH & Co. KG

With branchly, we have found a partner that provides us with a chat solution that relieves the entire team, allowing us to continue focusing on our core tasks. Thanks to branchlys technology, the entire knowledge base is built on the content of our website and ensures up-to-date relevance through automated crawling.

Carolyn Molski, Digital Marketing Manager · Regensburg Tourismus GmbH

With branchly, we have exactly the right team by our side – a team that combines AI expertise and humanity. Since day one, the collaboration has been collegial, constructive, and clearly focused on our goals. Our wishes and suggestions are always heard and implemented promptly. The smart design also makes it easy for an older target group to get started with AI usage.

Anna Greif, Head of Digital Marketing · RIW Touristik GmbH

We are very pleased that we were able to implement the chatbot together with branchly in a very short time. The first days show that it is being very well received.

Armin Dellnitz, Managing Director · Stuttgart-Marketing GmbH

We have implemented branchly's solutions throughout the Weltbild Group to reduce the workload of our call center in handling our hotlines and emails. According to our own analysis, we were able to save around €25,000 in the first 14 days while simultaneously increasing customer satisfaction.

Stefan Schmid, Head of Customer Service · Weltbild D2C Group GmbH

With branchly, we have found partners we can rely on at any time. The collaboration is not only efficient but also pleasantly straightforward. We especially appreciate how quickly and dedicatedly questions or problems are addressed. Suggestions and requests are taken seriously and actually implemented. This is exactly how we envision a good partnership!

Daniel Siller, Customer Service · IKB Innsbrucker Kommunalbetriebe Aktiengesellschaft

With branchly, we have a great and innovative partner by our side, helping us to further enhance the topic of AI in tourism. The exchange is open, constructive, and always at eye level. Together, we continuously brainstorm new ideas to make the product even better. Sebastian and Markus bring not only expertise but also a lot of passion, so we are very pleased with the collaboration.

Eva Forkel, Digitalization Manager · TANO Tourismus-Agentur Nordsee
Radio Gong 2000 GmbH & Co. KG
Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.

Johannes Ott

Managing Director · Radio Gong 2000 GmbH & Co. KG

FAQ

Frequently asked questions.

How does an AI chatbot support the recruitment and application process for international students at German universities?
A multilingual AI chatbot for universities is the ideal tool for attracting international students. Prospective students from around the world can ask questions about degree programs, application deadlines, visa requirements, and scholarships in English, Spanish, or Arabic—even if the website is only available in German. The AI answers questions around the clock in the user’s native language, directs them specifically to the application portal, and tracks which degree programs are in highest demand. This gives the marketing team valuable insights and significantly increases the international applicant rate.
What data protection and GDPR requirements must AI chatbots for universities in Germany meet?
AI chatbots at German universities must meet the strictest data protection requirements: GDPR compliance, data processing agreements (DPAs), data processing exclusively on servers in Germany or the EU, and transparent AI communication in line with the EU AI Act. In addition, sensitive student data such as exam results, application documents, and contact details must be stored in encrypted form. Accessibility in accordance with BITV 2.0 is also mandatory for public universities.
How does AI automatically answer degree program FAQs for educational institutions?
AI-powered FAQ automation for degree programs uses so-called Answer Optimization (AO) instead of classic SEO. The AI automatically generates relevant question-based FAQs for each degree program page (What will I learn in the MBA? What are the admission requirements?) and optimizes them for AI search engines like ChatGPT and Gemini. This gives prospective students precise answers directly in chat, along with links to applications and scholarship information — significantly increasing the conversion rate.
What does it cost to implement an AI chatbot for a German university or private university?
The cost of an AI chatbot in higher education depends on the number of students, the number of systems to be integrated (Moodle, campus management, email), and the desired range of features. Typically, solutions for educational institutions start at moderate monthly costs per student and scale flexibly. What matters is the one-time investment in onboarding: the AI must be trained with examination regulations, module handbooks, and campus FAQs in order to provide precise answers.
How does an intelligent campus chatbot reduce the volume of inquiries in the student services of educational institutions?
An intelligent campus chatbot handles first-level support and answers standard questions about study organization, exam regulations, room bookings, and IT access immediately. Through integration with Moodle, learning platforms, and campus management systems, the AI provides not only text answers but also direct instructions and links. This means complex cases remain with human staff, while routine inquiries are 90% automated.
What advantages does an AI-powered WhatsApp chatbot offer universities and higher education institutions in German-speaking countries?
A WhatsApp chatbot for educational institutions reaches students exactly where they already communicate: on their smartphones. Instead of writing emails or searching in the portal, students simply ask their questions via Moin and get immediate answers about enrollment keys, exam deadlines, or campus events. This significantly increases engagement rates and relieves the administration office of up to 80% of recurring routine inquiries.
How can a college or university in Germany automate student support with an AI chatbot?
With an AI chatbot for universities, recurring questions about enrollment, exam registration, learning platforms, and timetables can be answered automatically around the clock. The AI accesses all relevant documents such as examination regulations, module handbooks, and campus information and provides students with precise answers in seconds — instead of spending 20 minutes clicking through nested websites. This relieves the student services office and significantly improves satisfaction.

Experience the future of education today.

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