Navigator
Dynamic self-service with intelligent routing.
With our Navigator, your customers go straight to the right content or contact. No more endless voice-bot loops.
Navigator
With our Navigator, your customers go straight to the right content or contact. No more endless voice-bot loops.
In use by leading companies & organizations
Navigator
The Navigator is the entry point for your customers, so they find what they need right away.
Built for companies with extensive content and diverse contact channels that manage complex service processes.
It proactively guides your customers to the right service — before they even ask.
Features
Let your website visitors find relevant content quickly, precisely, and efficiently - cross-cutting and context-based.
Offers intuitive operation that seamlessly combines both input methods.
Routes complex or unclear inquiries directly to the optimal support channel.
Continuously adapts to customer behavior to keep optimizing answers.
Connects existing content and delivers valuable insights for continuous improvement.
Enables search-as-you-type, semantic retrieval, tagging, and visual highlighting of relevant content.
Achieves significantly higher interaction rates than conventional FAQs through proactive, targeted customer guidance.
Integrations
Integrate various data sources to make relevant content that isn't on your website available.
Future-proof
GDPR and EU AI Act compliant, EU hosting, cookie-free, WCAG/BFSG/EAA. Compliance is the reason public institutions and educational organizations buy — not a checkbox to fix later.
Communicate with visitors from around the world — automatically, without manual translation.
Accessible interfaces for all users, regardless of limitations. Certified BFSG & WCAG 2.1 AA.
You keep full control over the AI, answer sources, and your data at all times.
Setup without programming or AI knowledge — intuitive, fast, and simple.
Full compliance with European data protection and AI regulations. ISO/IEC 27701-certified EU hosting with full DPA.
Personal support when you need it. Dedicated team accompanies you every step of the way.
Testimonials
Discover how leading companies and organizations transform their website interactions and achieve measurable results with branchly.
Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.
With branchly, we have found a partner that provides us with a chat solution that relieves the entire team, allowing us to continue focusing on our core tasks. Thanks to branchlys technology, the entire knowledge base is built on the content of our website and ensures up-to-date relevance through automated crawling.
With branchly, we have exactly the right team by our side – a team that combines AI expertise and humanity. Since day one, the collaboration has been collegial, constructive, and clearly focused on our goals. Our wishes and suggestions are always heard and implemented promptly. The smart design also makes it easy for an older target group to get started with AI usage.
We are very pleased that we were able to implement the chatbot together with branchly in a very short time. The first days show that it is being very well received.
We have implemented branchly's solutions throughout the Weltbild Group to reduce the workload of our call center in handling our hotlines and emails. According to our own analysis, we were able to save around €25,000 in the first 14 days while simultaneously increasing customer satisfaction.
With branchly, we have found partners we can rely on at any time. The collaboration is not only efficient but also pleasantly straightforward. We especially appreciate how quickly and dedicatedly questions or problems are addressed. Suggestions and requests are taken seriously and actually implemented. This is exactly how we envision a good partnership!
With branchly, we have a great and innovative partner by our side, helping us to further enhance the topic of AI in tourism. The exchange is open, constructive, and always at eye level. Together, we continuously brainstorm new ideas to make the product even better. Sebastian and Markus bring not only expertise but also a lot of passion, so we are very pleased with the collaboration.
Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result.
Johannes Ott
Managing Director · Radio Gong 2000 GmbH & Co. KG
FAQ
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